This page is a resource for quality and safety education topics that are appropriate for physicians, fellows, resident physicians, and advanced practice providers. These course offerings will give the learner information on quality and patient safety basics and targeted clinical areas for improvement.
UPMC Patient Safety Introduction Education for Physicians and Advanced Practice Providers (APPs) Phase I
(Virtual and Live, Interactive)
This course is an introduction to UPMC patient safety and quality education for physicians and APPs. This course is comprised of an independent, virtual component that is a precursor to a live, interactive virtual session with discussion of patient safety concepts in the context of case studies.
Register for UPMC Patient Safety Introduction for Physicians Phase I
UPMC Patient Safety Introduction for Physicians and Advanced Practice Providers Phase II (Virtual only)
This series of courses is designed to introduce the learner to key clinical topics that can greatly affect patient safety and quality outcomes. Each module provides a national and local perspective of the topic followed by information regarding best practice, tools available, and processes in place to guide the safest possible patient outcomes.
Adult Patient Population Course Registration
Learn more about each course offering and register using the links below
Venous Thromboembolism (VTE)
Reducing Central Line-Associated Bloodstream Infections (CLABSI)
Reducing Central Line-Associated Bloodstream Infections (CLABSI) and Safe Central Line Removal
Indwelling Urinary Catheter Safety and Clostridium difficile (C. diff)
Preventing 7-Day Readmissions
Sepsis
Pediatric Patient Population Course Registration
Learn more about each course offering and register using the links below
Pediatric Central Line Safety and Venous Thromboembolism (VTE)
Pediatric Urinary Catheter Safety and Clostridium difficile (C. diff)
Preventing Pediatric Failed Discharges
Pediatric Sepsis
Hospice Concepts for the Generalist
This module will introduce the physician to the necessary steps to create a smooth transition to home hospice care for patients and families in the context of case studies. In the end, physicians will be better equipped to provide a better experience for the patients and families involved.
Register for Hospice Concepts for the Generalist
Goals of Care Conversations Education Series
This series consists of three modules that will assist physicians and other health care providers in having effective goals of care conversations with patients using the REMAP communication framework. The modules should be completed in the order listed below as the content builds and progresses with each module.
Reframing and Responding to Emotion (Module 1)
This is the first of three modules that teaches physicians and other health care providers how to conduct goals of care conversations with seriously ill patients using the REMAP framework (Reframe, Emotion, Map Values, Align with Values, Propose a Plan). This course focuses on reframing (discussing prognosis and the big picture) and responding to emotion.
Register for Reframing and Responding to Emotion
Mapping Values (Module 2)
This is the second of three courses that teaches physicians and other health care providers how to conduct goals of care conversations with seriously ill patients using the REMAP framework (Reframe, Emotion, Map Values, Align with Values, Propose a Plan). This course focuses on questions we can use to understand a patient’s values.
Register for Mapping Values
Aligning and Proposing a Plan (Module 3)
This is the third of three courses that teaches physicians and other health care providers how to conduct goals of care conversations with seriously ill patients using the REMAP framework (Reframe, Emotion, Map Values, Align with Values, Propose a Plan). This course focuses on aligning with a patient’s values and proposing a plan.
Register for Aligning and Proposing a Plan
Virtual, On-Demand Quality Improvement Classes
These courses are for the independent learner looking for an introduction to the
QI process or who have some experience with QI but need help to make projects more successful. These classes provide knowledge, skills, and tools to help participants understand QI principles and begin a QI project.
Suggested Class Order
When the classes below are taken in order, participants will track the steps of tackling a Quality Improvement project from beginning to end, although you may complete classes individually to suit your project needs. Click on a class name below to register:
Principles of Quality and Safety 
Lean Fundamentals
Assessing the Current State
Building the Right Team
Data for Quality Improvement
Plan-Do-Study-Act Cycles
Human Factors Design
Sustaining Change
Storytelling: Making Your QI Presentation Your QI Story
Quality Improvement Tools, Templates, and Resources
When you have the right tools, any project runs smoother. Wolff Learning Academy provides a collection of QI tools, templates, and resources to help any project succeed.
Explore QI Tools, Templates, and Resources
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