Annual Quality Improvement Education Courses
Annual Quality Improvement (QI) offerings are supported through Wolff Learning Academy for both beginning and advanced QI students. See the description of each course below for descriptions, application links, and projects accepted.
Francis X. Solano, Jr., MD, FACP Quality Education Series (QES)
This is an annual, six-month improvement course designed for UPMC clinical and operational leaders that runs September through February. This course is designed for individuals with little or no prior quality improvement experience. The course combines a series of virtual classroom sessions, coursework and coaching calls with real-world work on a local improvement project that is centered around system-wide goals. Please see our guidelines for the types of projects and participants best suited for QES. Contact Stephanie Knoch for details. Registration for next September will open in Spring/Summer 2021.
2020 QES Course Dates/Topics: (Sessions were held virtually from 9-11:30)
September 15, 2020 – Introduction to Quality Improvement/Assessing the Current State
October 7, 2020 – Forming your Team/Scoping your Project
October 28, 2020 – Models and Tools to Manage Your Project
November 18, 2020 – Understanding Data and User-Centered Design
December 9, 2020 – Sustaining Change and Reliability
January 13, 2021 – Spreading your Success
February 15, 2021 – Project Presentations and Graduation (9:00 am – 3:00 pm, in person)
Advanced Quality Education Series (AQES):
This annual advanced 12-month series will begin in February 2021. The series is comprised of six didactic sessions presented by outside experts and UPMC leaders, as well as collaboration with the project coach and coursework through the Wolff Learning Academy. The goal of the series is that participants will both learn how to implement successful QI projects and become the next generation of quality leaders at UPMC. It is designed for participants with quality improvement experience who desire a deeper understanding of the QI process. Projects appropriate for the AQES series will address system goals and priorities such as mortality, infections, readmissions, and patient safety, for example. The scope of AQES projects will most likely be larger with the potential, if successful, to spread through the system. Therefore, AQES participants are accepted through an application process with documented business unit presidential support. Once accepted, participants register through the Wolff Learning Academy. For questions about AQES, please contact Stephanie Knoch at firstname.lastname@example.org.
Registration is currently closed for the 2021 AQES Series - Applications will open in Fall 2021
2021 AQES Session Dates and Topics (Sessions will be held virtually from 9-11:30 am unless noted)
February 8, 2021 – Organizational Readiness and How to Make Change Stick (8am-12:00pm)
March 3, 2021 – Assessing the Current State and Constructing Organizational Support for Improvement
March 24, 2021 – Flow Mapping, Creating an Aim Statement and Building an Improvement Team
April 14, 2021 – Tools to Manage your Project/Interpreting Data to Advance Quality Improvement
May 12, 2021 – How to Design Reliable Process in Healthcare
June 4, 2021 – Managing and Driving Change Through Implementation Science/Spreading Your Success
February 2022 - Graduation and Project Presentations
View 2021-2022 AQES Speaker Details
View the 2021 projects and the projects accepted for AQES 2020 in the News section of Wolff Learning Academy.